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CRM, CMS and ERP work — migrations, integrations and the business logic nobody wrote down.
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Every enterprise system estimate is built on the data model. Every enterprise system overrun is caused by the business logic hiding inside it. The field called status_2 that three people in finance depend on. The automation somebody built in 2019 that silently reassigns leads above a certain value. The report that only works because of a data-entry convention that was never documented.
This topic is about that gap. We write about migration archaeology, the discovery phase that finds behaviours rather than tables, and why adding two weeks at the front of a project routinely removes six from the back. We cover approval chains, audit-grade records, access control, and integrations that survive the other system's next release.
It also covers the editorial side of platforms: structured content models instead of HTML soup, preview-first editing, review workflows and multi-locale publishing — the things that decide whether a CMS is still usable after the agency leaves.
- Enterprise Systems
Case study: replacing a nine-year-old CRM in fourteen weeks
Forty-one undocumented behaviours, 1.8 million records and a sales team that could not stop selling for a weekend. Here is how the sequencing worked.
SASofia Almeida2 min read - Enterprise Systems
Why your CRM migration keeps slipping
Migrations rarely fail on the technical work. They fail because the old system encoded business rules nobody wrote down.
SASofia Almeida1 min read - Enterprise Systems
Headless or coupled: choosing a CMS you can still edit in year three
The architecture question gets all the attention. The decision that matters is whether an editor can publish a new kind of page without calling a developer.
SASofia Almeida1 min read - Enterprise Systems
ERP integrations that survive the next vendor release
Every integration works on the day it ships. The ones still working two years later share four design decisions.
SASofia Almeida2 min read
Our CRM, CMS and ERP engagements begin with a discovery phase priced separately and deliberately, because the scope of discovery is knowable in a way the scope of delivery is not until it is done.
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