1.Remove Growtle from Instagram
- Open Instagram and go to Settings and activity.
- Tap Website permissions → Apps and websites, or open Apps and websites in a browser.
- Under Active, select Growtle and tap Remove.
Instagram revokes our access immediately and sends us a deletion request. We delete your Instagram profile data, synced posts and stories, insights, automations and their message logs as soon as the request arrives. Instagram shows you a confirmation code you can check below.
2.Disconnect inside Growtle
- Sign in to your creator workspace.
- Open Tools for growth → Instagram.
- Choose Disconnect and confirm.
Your access token is revoked straight away and your automations stop. The remaining Instagram data is deleted automatically within 30 days; reconnecting the same account within that time restores your automations.
3.Disconnect YouTube
- In Growtle, open Verification → Verified audience, open the menu next to your channel and choose Disconnect.
- Or open your Google Account's third-party connections, select Growtle and remove access.
We revoke our access and delete your channel details, figures, audience summary and history — immediately when you disconnect in Growtle, and within 24 hours when you remove access in Google.
4.Delete your whole account
Email hello@growtle.com from your registered email address with the subject “Delete my data”. We confirm your request within 48 hours and delete or anonymise your personal data within 30 days.
People who are not Growtle users — for example, someone who commented on a creator's post — can use the same address to have their data deleted.
5.What is deleted and what we keep
- Instagram accessEncrypted access token
- Revoked and erased.
- Instagram contentProfile details, posts, reels, stories and insights
- Deleted, including posts you pinned to your Growtle portfolio.
- YouTube dataGoogle access token, channel details, figures, audience summary and history
- Revoked and deleted.
- AutomationsAutoDM rules and message delivery logs
- Deleted.
- Account and profileOnly when you delete your whole account
- Deleted or anonymised within 30 days.
- Legal recordsInvoices, payments and tax records
- Kept only for as long as Indian law requires, then deleted.
Read more in our Privacy Policy.
6.Check a deletion request
Have a confirmation code?
7.Questions
- We answer data requests within 30 days, and usually much sooner.
- If you are not satisfied with our answer, you can complain to the Data Protection Board of India or your local data protection authority.
Growtle Digital Private Limited
Unit 603–604, 6th Floor, Tower BBhutani Alphathum, Sector 90Noida, Uttar Pradesh 201305, India
hello@growtle.com+91 9289905136