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AI Chatbot Development

Support that resolves instead of deflecting

Conversational assistants for support, sales, and internal operations that resolve real tickets, hand off cleanly to humans, and report on containment honestly.

From $22,000·Timeline 6–10 weeks

Outcomes

  • 40–70% first-contact containment on common intents
  • Clean escalation with full conversation context
  • 24/7 coverage across web, WhatsApp, and Slack

Deliverables

  • Intent taxonomy and conversation design
  • Knowledge base integration and retrieval
  • Live-agent handoff with context transfer
  • Containment, CSAT, and deflection analytics

What chatbot development includes

Honest metrics

Containment measured by actual resolution, not by conversations the customer gave up on.

Graceful handoff

Agents inherit the full transcript and the assistant's reasoning, so the customer never repeats themselves.

Knowledge-connected

Answers retrieved from your help centre, policies and product data rather than a static script.

Every channel

One assistant across web chat, WhatsApp, Slack and voice, with channel-appropriate behaviour.

FAQChatbot Development

Chatbot Development — frequently asked questions