All ai services
AI Chatbot Development
Support that resolves instead of deflecting
Conversational assistants for support, sales, and internal operations that resolve real tickets, hand off cleanly to humans, and report on containment honestly.
From $22,000·Timeline 6–10 weeks
Outcomes
- 40–70% first-contact containment on common intents
- Clean escalation with full conversation context
- 24/7 coverage across web, WhatsApp, and Slack
Deliverables
- Intent taxonomy and conversation design
- Knowledge base integration and retrieval
- Live-agent handoff with context transfer
- Containment, CSAT, and deflection analytics
What chatbot development includes
Honest metrics
Containment measured by actual resolution, not by conversations the customer gave up on.
Graceful handoff
Agents inherit the full transcript and the assistant's reasoning, so the customer never repeats themselves.
Knowledge-connected
Answers retrieved from your help centre, policies and product data rather than a static script.
Every channel
One assistant across web chat, WhatsApp, Slack and voice, with channel-appropriate behaviour.
FAQChatbot Development